Support is provided through DianHua’s User Voice site. Feel free to provide suggestions and submit problem reports.
Frequently Asked Questions
If you find the DianHua Dictionary Audio Module is not making any sound, it can be one of two different problems:
- On an iPhone or iPod touch 3rd generation, the device is set to Silent mode with the switch on the side.
- On an iPod touch (1st and 2nd generation only), you need to plug in a headset or speaker of some sort since it does not have an external speaker like the iPhone.